We're here to help! Signed-in members can open a support ticket for an AI assistant that answers first; a human teammate is involved only when needed.
After you sign in, use the in-app support center for account, billing, and technical questions:
Open support tickets →Peer questions (moderated): Customer forum →
For general inquiries, technical support, or account questions. Messages to this address are processed automatically: we open a support ticket, send an AI-assisted reply by email, and escalate to a human when needed.
[email protected]We typically respond to support inquiries within 24-48 hours during business days. For urgent matters, please mark your email as urgent.