Solo clinical outpatient (illustrative)
Insurance billing + GAD-7/PHQ-9 between visits
One licensed clinician, ~120 active clients, mixed telehealth and in-office
- Admin hours saved / week
Before: ~6–8 hrs on notes, invoicing, and claim re-work outside sessions
After: ~2–3 hrs with session-complete rail + AI draft notes (human sign-off)
Self-reported staff time over 4-week pilot window
- Clean-claim / first-pass rate
Before: ~72% first-pass (manual coding, ERA triage in spreadsheets)
After: ~88–91% after code suggestions + denial reason on rejected claims
Rolling 90-day claim cohort; payer mix held constant in illustration
- Measure completion (GAD-7 / PHQ-9)
Before: ~35% of due measures completed before next visit
After: ~68% with portal assign + reminder + chart trend view
Clients with active measure assignments; anonymized counts only












